Try searching the board for those two items and see if you find something. Unfortunately, scammers take advantage of this system and may: If you fall for a fake second chance offer, youll pay the scammer but never receive the item. If it were a Vero complaint, it would have stated that. Thats unfortunate, but I guess thats how eBay wants it to be. However, when you receive the package, you notice that it shows your correct mailing address but is addressed to a different person. So, I cancel the order and sent in a statement. Examples include: Fakes or replicas of brand name items (for example, a purse bearing the Chanel name or logo that wasn't made by Chanel), Bootleg recordings from concerts or other live shows, Unauthorized or pirated copies of movies, videos or software. The service is free to buyers and covered by eBay's Money Back Guarantee. Learn how to spot these common eBay scams targeting both buyers and sellers, and learn how to avoid them. Do the seams and patterns on the item match up perfectly? There's no chance of spending hundreds or thousands of dollars only to never hear from the seller again or to receive a counterfeit item in return (granted, there are protections for that, but it doesn't make getting scammed any less frustrating). All adult members get all the listed benefits. I take good photos of the items and make sure to include the Minifig Companys trademark in the right leg. In fact, it is said that eBay allows you to sell official replicas and not counterfeit items. They readily cooperate with law enforcement. In cases where a buyer accuses a seller of providing counterfeit products, ebay nearly always sides with the buyer. PayPal Seller Protection exists to help sellers trade confidently on eBay. A reseller is not going to do that.how stupid. Counterfeit items include fakes, replicas, and any product that infringes on a copyright. As a sub-section of the site, eBay Authenticate was designed to help users shop for luxury items like handbags, watches, and jewelry and collectibles like gold coins, sports trading cards, and comics with 100% confidence. Here's the situation. When Simon Lane was looking for a new John Deere tractor for his farm, he thought he hit the jackpot when he found one on eBay at a below-market price. Simple. Unfortunately, the items are affordable because they are counterfeit, or knock-off replicas. Perhaps if eBay banned such sellers with a zero tolerance poli. You can chat with other sellers about anything to do with running a business on eBay, ********************************************************************, Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/, New!Create and share custom posts on Facebook, Instagram, Twitter, or Pinterest from your eBay Store, Get organized with the help of business policies, Seller Announcement: Promoted Listings AdvancedBETA now featuring more slots in search, Automatically keep your Promoted Listings Standard campaign competitive with eBays dynamic ad rate, Keep your listings and eBay Store up-to-date, Use the right tools to take your business further, A conversation with eBay General Manager for US Markets, Adam Ireland, Reminder: Spring Seller Check-In is tomorrow, Tune in to part two of our series on listing myths, Check out this weeks podcast episode and learn how to handle angry customers. You close the listing and send the item, but either they dont pay, or they dispute the transaction with eBay, claiming the item was broken or that the listing was a fake. You can purchase syndication rights to this story here. The buyer gets a good deal and eBay makes a percentage off the sale. Track your shipment, and follow up within the shipping policy time frame. https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/. Wow, I totally know now why my items are fake - because eBay (or whoever the heck it is) says they are without ANY evidence as to why. I have checked thoroughly and this item doesn't breach. Their sandbox, their rules, you only get to play here if you follow those rules (you don't have to agree with them, but you do have to abide by them). Basically I find good items off Amazon and resell them on eBay. another scam they will say they are selling a item say half price then you purchase that item i e cost 500 you pay 200 secondhand they then will sell the item to you hoping the money will be released from e bay say they sent via e bay with a tracking number your then thinking well giving me details been honest saying that in box this not in box all week messaging this person wheres my item so convincing they said they sent without something or no its not that type so in your head your believing be here soon then you see a tracking number type it in its actually e bay standard royal mail 5 days later no item then they start saying wont come any quicker, well my advice open case instantly as 9/10 of time no tracking the buyer will reward not to get black mark against there name and tell you its ok ill sort it sorry did not come the scam they borrow your money for a week never sent a item soon as open case instantly refund loan of a few hundred quid no interest they borrowed of you perfect for people who e bay trust be careful as in meantime your waiting to open a case and hoping you lose they win either way win with borrowing money of you interest free as skint for week even better if you lose they get to keep your money please be aware of this scam happened to i was refunded by them or e bay not sure 5 days later though either way very devious. And because you didnt use an approved payment method, you cant dispute the transaction. I have contacted eBay many times over this issue and they leave me in the dark every time. If you continue to do so, the suspension will be permanent. Some sellers dont even have the trademark in their photos and they still sell their items without getting suspended. As completed feedback cant be disputed, it places some people in a position where they feel they must comply or risk the integrity of their account. You should receive a response from eBay within 48 hours, and ultimately receive a refund of the purchase price, plus shipping, if applicable. You have no way of knowing if another seller is having the same issue. I really feel like I am not getting any protection from scammer buyers on eBay. It's usually not a good idea to trade with accounts that have bad feedback. Access your favorite topics in a personalized feed while you're on the go. Whenever you purchase items online, choose payment methods that are reversible or with a good history of protecting buyers. Copyright 1995-2023 eBay Inc. All Rights Reserved. This is a major benefit as some sellers on eBay don't offer returns. I saw a car in craigslist and when I contacted the seller she made a very heartfelt story that her husband passed away in COVID and she is selling his car very cheap 2011 Honda CRV for $1000. A scammer doesnt have to try very hard to steal your money, as most transaction sites are built to protect the buyer. A chargeback is essentially a forced refund: the bank (or PayPal) cancels a transaction, taking the money back from you and returning it to the buyer. Keep going and you will not be selling on ebay for long. Taking action within the required time frames. According to eBay's policy, they will remove your items and possibly take further action by limiting your buying and selling privileges and even suspending your eBay account. Theyll tell you to file a report with the police and then wash their hands of the matter. All such complaints from sellers are simply ignored, as profit takes precedence over reason. Knowing this, some scammers will buy from you and then demand money be sent through private means so that negative feedback wont be left on your account. Check your tracking information to see if your item is marked as being delivered, which would suggest the package is yours. Your own words say all the items are similar in how they are made so they are all in violation. Heres what to do if someone used your credit card number (without your card!). eBay will demand a return and the buyer sends the empty box back to you, keeping the item and the money as its refunded. This sounds exactly like the issue Im having! Review the sellers terms to ensure that youre protected if the seller doesnt follow through with sending the item.. did said person say they woud send you the motorcycle and the title and then you would have to pay? Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them. From 2013 through 2017, he served as senior communications manager for Terapeak, which offers marketplace research and listing analytics to online sellers. What is the policy? https://www.reddit.com/r/Ebay/comments/gcc0d1/false_accusations_of_counterfeit_items_on_ebay/. If you get a Second Chance Offer, check that the message is in your eBay message inbox as well as in the Bids/Offers section of your My eBay page. If you see an item that shouldn't be listed on the site, let us know so that we can investigate. Autographed items, Certificates of Authenticity (COAs), and trading cards policy. 12-29-2021 If so, they have an obligation to be TRANSPARENT with their sellers because the sellers are the reason why eBay makes money! FullmetalPain22 7 yr. ago The downside of buying online is that there is no way to verify the authenticity of the goods before you buy them. If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. But bottom line, eBay pulled your lisitings, you relisted, eBay pulled them again. They report sellers selling authentic items while allowing others to sell fake items and even make thousands of dollars off of something as dumb as a box of McDonalds chicken nuggets. For example, to be eligible for a refund you must complete and pay for items on eBay.com using a payment method approved by eBay.. A replica handbag, watchor pair of sneakers, Knockoff electronics, such as headphones or accessories like a charging cable, An unauthorized reprint of a trading card, A T-shirt or mug printed with copyrighted images, Bootleg recordings of a concert or other live shows, Unauthorized copies of movies, music or software. Be wary of listings that are up for sale for only a short duration, especially high-value or hard-to-get items that are heavily discounted. Following through on their stated return policy. Ranked #1 by Security.Org and IdentityProtectionReview.com. In the future, please ensure items you list for sale on eBay are authentic. These items may infringe on someone's copyright or trademark. 12-31-2021 It seems they are suing me in Pennsylvania, but I live in Canada, so I dont think I can even make it to the court date set ( I think in the documents it says Nov 26, but theres a lot of legal terms . Once they have the code, they disappear and make off with your gift card balance. Look out for fake returns and force them to return the item, if they return a fake, I hope you have the proof you state you have, because then you can nail them as a fraudulent buyer. You just said the same exact thing that@slati_2013said. You'll also find many giftable items for the upcoming holiday season. I do not want to break any of eBays rules. if you receive a counterfit item you use the MBG to open a not as described case to get your money back. Consider signing up for Auras identity theft protection with credit monitoring.. Never give up passwords, PINs, 2FA codes, or sensitive information (such as your SSN) over the phone. I always get a receipt of postage but buyers dont want to pay for tracking which is from $4.50 on up on a cheaper item and especially when the item costs less than the tracking shipping. This is a scam to watch for if you are looking for a highly popular item that is generating a lot of media attention, has a limited release, or is difficult to get elsewhere. Whether they know if the item they sold you is real or not, when it's pointed out, they should respond and offer you a full refund. For example, they may ask for cash, bank transfer, check, money order or even gift cards. He immediately cancels the order and requests a refund. You may see a coveted item for sale and quickly purchase it, sometimes paying above market price to secure it. If a deal seems too good to be true, it probably is. Cheaper seller scam: A buyer will offer to purchase your item and send a larger payment than required. Message 3 of 3. Luckily I was able to contact the Global center and stop the item from shipping to the buyer. While there have, in fact, been instances of fraud and fakes on eBay (unfortunately, you can expect that on any platform where independent buyers and sellers have the autonomy to do business without a ton of oversight), the company has made amazing strides to improve the user experience for buyers and sellers and ultimately drive smoother transactions. They cant tell me who reports my listings or even how I can prevent my listings from being reported. I've never purchased a high-end watch or designer handbag on eBay, but I have made many successful purchases on the sitein the past. Delivering items as described in the listing. I know for a fact they are real products because it comes from a authorized store. 471 Mar 10, 2009 #1 I just got a very disturbing email from a buyer claiming my authentic item was a replica. I would LOVE to know how to not have my authentic items flagged as fake because eBay wont tell me. Keep all communications and payments on eBay. Hmm The word custom and lego makes it a fake if you have yet to figure this out. They readily cooperate with law enforcement and encourage scammed users to make a police report with their local authorities. This leads you as the buyer to think youve received someone elses parcel by mistake, and you return it or take it back to the post office. If you get a freebie, assume its a scam and that the scammer is using stolen credit cards. But a search through eBay's recently sold listings is truly bizarre. If you keep up with it, at least 20% of those who saw your ad-posts would try it out. . eBays policies and security systems only protect you if the transaction occurs directly on their platform. Another issue that is unfair to sellers is when eBay calculates the exact shipping costs, but still takes a fee, leaving the seller to make up that loss. Learn More:Why Scammers Want Gift Cards (and How To Avoid Gift Card Scams) , It can be very frustrating to narrowly miss out on an item you wanted. Legitimate reps will not ask for this information. If you do, you will be permanently banned and never be allowed to sell on eBay again. If the shipped item was sold for under $750, delivery notification is adequate proof. Not all features use AI capabilities. Ebay doesn't decide if something is fake or not. We frequently receive products free of charge from manufacturers to test. Coverage may not be available in all jurisdictions. You can make and print such but can not use copyright logos such as lego or any other trade marked or copyrighted (right owners) names etc Oh and as for you getting hit when other do not: easy, the bot found you, and or your listings are being reported. The main reason to keep everything communication and payment on eBay is to take advantage of the platform's seller protections and money-back guarantee. For example, youre more likely to get your money back if you use a credit card or your paypal account [, Send fake emails to eBay users who didnt win an auction item and claim they have a second chance to buy it., Use the eBay messaging system to indicate theres a second chance to buy an item, but request that you wire the purchase price amount to a non-eBay email address. Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. In this scam, fraudsters take advantage of eBays seller protection program. I have to take her to court! - edited Along with photographing everything, try to record any identifying details about the item. I appear to have been scammed after I sold a 450 pair of trainers on eBay about a month ago to a "buyer" in the US. I don't think those brands team up on the same day to find a fake listing. They receive an eBay order for my product, selling at a discount to undercut me, and receive payment. We have credited all associated fees except for payments processing fees and the final value fee for your listing(s). 08:54 AM. After completing the sale normally, the seller will post the package with the correct address but the wrong name. Think about it, how does eBay know for certain that every item they claim is fake - is actually fake? Never do this as it can compromise all of your accounts, passwords, and sensitive data. In another version, scammers ask to confirm payment in advance with a gift card, perhaps in return for faster shipping or a discount. - edited Counterfeit products are illegal and not allowed on eBay. That's why we manage our marketplace, working closely with the big name brands and small businesses on our platform. Providing a resolution if a buyer reports a problem. The seller offers to handle the shipping process and set it up (usually, its the buyer who has to take care of this step). It's worth noting that eBay takes a 20% transaction fee when authenticated items are sold. To fully understand eBay Authenticate, it's best to learn how it works as a seller first, because that's where the inventory you will shop as a buyer comes from. Check the fine print of any listing that you want to bid on, and be sure you understand the sellers return policy along with whether the item is covered by eBays money back guarantee. All ebay does is get a notification from the Rights Holder that XYZ needs to be removed. When you buy through our links, Insider may earn an affiliate commission. If you want to understand the process of reporting a scam to police and how eBay is involved, visit the eBay Security Center. Items are only covered by the latter. Ebay does not peruse listings and determine which ones to take down or not to take down. Nonetheless, the site is saturated with imitation merchandise. The seller has three days to respond. Generally, the safest way to get authentic items is to buy it directly from the manufacturer's retail store or website, but that's usually not the best option or an option at all. You didnt receive the item as promised by the seller. For example, if you want a Rolex watch or a Chanel handbag, you will absolutely spend more at retail locations compared to shopping on eBay, since the items listed on eBay are generally going to be lightly used. Removed items cannot be relisted. eBay should explain why they take down my listings and ASSUME they are all fake. eBay is full of listings for legitimate high-quality items. i think someone is trying to scam me like this to. Heres how. Unfortunately, Mercari and eBay typically side with the buyer from the start and we, sellers must jump through hoops to prove we are in the right. From having plenty of brands sell products directly through the site to offering extensive buyer protection, eBay is a surprisingly safe place to shop. I even mentioned a receipt and they didnt care. Here are 11 ways that eBay shoppers can protect themselves against questionable sellers. Any listing removed was a warning. Please refer to the actual policies for terms conditions and exclusions of coverage. Be especially cautious if youre buying a common item and the listing is significantly cheaper than other options. You can purchase syndication rights to this story here. The email will state that the payment will be released to you once you have proven that the goods have been sent. I just lost 900 dollars,because the person that said he was from ebay ,was truly a fraud..2/122, i have been an ebay seller for over 20 years and am being scammed more and more by buyers for so called damaged goods i always pack carefully and send tracked most of the time i believe they just have changed their mind but do not want to pay the return postage or they are looking for a discount so dame the item because they know ebay will refund them and since buyers had the right to leave a negative for buyers to warn other sellers it has become rife, I was going to purchase a car I found a 2006 nissan maxima for 800 they said they would ship it after I sent the pin numbers to as many ebay cards I need to make up 800 they said I would have 5 days to make up my mind if I want to keep the car they sent an invoice with the sellers name and my name Ive never used internet to buy a car I dont know if its a scam. If you have been scammed, well show you the steps you can take to report it. If the seller isnt willing to help or there are warning signs of a scam file a report with eBay. These are printed bricks (may or may not be lego bricks) from the site you indicate you bought from. Research the sellers history and inventory for signs that they could be a scammer. If you're accustomed to shopping on eBay, using eBay Authenticate isn't much different you shop, pay, and receive your items in the mail. 6. 12-30-2021 Then reach out to the seller by opening up a return and requesting a refund. I would like to know what makes my items fake because I do not want to get banned, but I guess it is too hard for eBay to tell me what is fake about my items. Gift card scammers reach out to victims by phone, email, or social media. Report a buyer if you think they have acted illegally or fraudulently here. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. My personal purchases mostly include collectible sneakers and rare BMW car parts, and much of my confidence in buying those things came from my own expertise. eBay involves a lot of trust on behalf of the buyer and the seller, but its relatively easy for that trust to be exploited. And for added protection, consider signing up for Aura! If you switched to a new annual plan within 60 days of your initial Aura annual subscription, you may still qualify for the Money Back Guarantee (based upon your initial annual plan purchase date). I emailed the buyer my invoice and packing slip proving item was authentic.she has yet to get back to me. Learn how your comment data is processed. We operate independently from our advertising sales team. Examples of counterfeit products include: Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, loss of buyer or seller protections, and account suspension. Ebay does what a VERO member reports; as follows: This is a VERO (Verified Rights Owner) takedown. Before buying, contact the seller through eBays messaging system to ask for additional information to help you verify that its not counterfeit. You end up owning expensive packaging, without the desired product. I purchased and sent $1000 for an item from a seller on eBay then the seller said I need to send another $1000 for the insurance then the shipment was stopped in Arkansas border and needed to send $800 to get it from Arkansas border the item supposed to been delivered February 25,2022 to me here it is March 17,2022 and I still havent received it after paying $2800 to get the item to me through eBay I was scammed by this seller that used eBay because they got my money and I got no item I paid for Im disputing it now through my bank and its under investigation they robbed me of $2800. There is no way to dispute a transaction once its finalized in this way. Copyright 1995-2023 eBay Inc. All Rights Reserved. As much money as eBay is making off us sellers they should not make us cover a refund when a buyer says they never received their product or it is damaged due to shipping or them not telling the truth. It is not a reason to flout the rules and relist. Limited offer! While some legitimate designer items are made in China, do your research to determine which ones. If you call something a "mini-fig" or minifig on here, it is supposed to be a lego productmy guess is based on the The Minifig Co site that you referenced in your listings (sold out reference) caused part of your issue..these are not lego issued and that is where the "fake" is coming from. Be especially careful if youre linked to an eBay listing from a social post. Unfortunately not everyone who gets caught for selling fake stuff on eBay is . Thank you in advance for any helpful comments! Who in their right mind would agree with this level of incompetence? Once payment is confirmed you ship it promptly. I wanted to know what it was so I did not do it in my future listings but they did not tell me and they just keep saying come type up memo from ebay and did not give me help. I had a listing removed the other week for violating ebay's counterfeit policy. When theres an issue with your purchase and you reach out, theyll claim they need personal data or financial information before they can fix your order. Some of this advice may be second nature to you, or may not apply to all sales. I mean they might as well report every single listing as fake because who really knows what is fake and what is not? Since all of the items are professionally authenticated and in the possession of eBay at the time of your purchase, you can guarantee that the item you receive is the same item in the listing. Remember that if an offer looks too good to be true, it probably is. Now I received eBay buyers protection plan email and they are asking me to go buy multiple eBay gift cards to pay for it.I feel suspicious now. How Fake Stuff Ends Up on eBay No one can prevent all identity theft or monitor all transactions effectively. Now, the brand is continuing its safe-shopping efforts with a new program called eBay Authenticate. I make listings for new items and then - BAM - a few (not all) are claimed to be fake with no explanation given - except that eBay claims the items I bought ARE FAKE! So in order to sell my stuff I have to offer just regular shipping which doesnt come with tracking. So it can be quite hard to tell the difference between manufacturer approved replicas and fake products. Disputing the chargeback can take a lot of time and hassle on your behalf. Amir Ismael is an editor for Insider Reviews, Insider's e-commerce branch of the service journalism team. I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. Check to see if the photos are stock photos or listed on other sites. They may just be trying to prolong their scams without getting reported.. Zero money was left over. Artifacts, cultural heritage, and grave-related items, Government, transit, and shipping-related items, Hazardous, restricted, or regulated materials. Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. At first, it might seem foolish to pass up a generous offer, but often its a trap. We had to remove your listing because it didnt follow ourCounterfeit policy. I don't use the eBay app. 20% is a good way to start, you know. Read every listing thoroughly to ensure that you understand exactly what youll be receiving. Dont click on links or open attachments in unsolicited emails or texts. In the rare instance that you do have doubts about the authenticity of an item you've received, you can contact the seller, return the item in the same condition you received it in with the eBay Authenticate tag still attached, and the experts will re-authenticate your item. The buyer is covered by ebay's money guarantee so can return it for a full refund if they so wish. I have been talking to someone with same story Im trying to buy a car. Related: How To Know If Youve Received a Fake USPS Tracking Number . Questions that are covered in the FAQ or can be easily googled will be removed. I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. Its the reason Im looking into EBay Protection Program right now. Unfortunately, eBay scams are on the rise, and they occur despite eBays attempts to provide a safe marketplace to buy and sell. The one thing that I'd recommend is that after you make your listing, go to your closet, select the listing and hit edit, next, list. eBay . A deal that seems too good to be true or includes a sob story as to why the vehicle is being sold.. Etsy then accepts payment at full price and authorizes the order, then pays me the full price and I ship the order.
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