Both policies will be either: The type of cover that your rental car will have will depend on the car rental company and your pick-up location. Kushal Patel. magpul flat dark earth handguardikos andalusia frescoikos andalusia fresco Easily Price-Shop Vacation Packages If you like bundling your. Wisecars discount code & promo code - 65% Off in April 2023 Wisecars discount code |65% Off | April 2023 Last updated 6 Wisecars promo code on April 21 2023 All (6) Deals (6) Our Pick Ford Focus start from $165.84 Get Deal Expires:Apr 28, 2023 Compact or Larger as low as $164.15 Get Deal Expires:Apr 28, 2023 Chevrolet Spark as low as $117.24 Alternatively, just sign in or register using your Google or Facebook account. The Wisecars website contains images from izmo, Inc.: Automotive Images, Copyright [2000 current year] izmo, Inc. All Rights Reserved. Voice your opinion today and hear what 12,837 customers have already said. Dear Lucy,We are so grateful for your 5-star review. We will let you know whether an additional fee will apply when you confirm your pick-up and drop-off time in your booking request. Check out what 12,961 people have written so far, and share your own experience. Everything was solved in a single phonecall. In the event of a breakdown or an accident, you must contact the Car Rental Company immediately for instructions and assistance. On collection, your rental car will have a certain amount of fuel, which will be marked on your Car Rental Agreement; return it with the same amount of fuel as you collected it with. Incomparable prices. Wisecars offers access to a rental car at competitive prices, and the booking process is hassle-free. We may provide statistics about our customers, sales and booking patterns and related information to third parties but in such cases, this information will not contain personally identifiable information. Avec la formule de protection de Wisecars : vous pouvez annuler votre rservation Wisecars tip Always check if the fuel level is the same on the rental car as it is on the rental agreement before you leave the rental office. I spoke with someone when I called that within 5 minutes he resolved the problemI also reached out by email and was also responded to in a very timely mannerThank you for being so available. Overview Wisecars has a rating of 3.48 stars from 69 reviews, indicating that most customers are generally satisfied with their purchases. Powered by, We use cookies to give you the best experience. You have a guaranteed booking with us and with one of our trusted premium suppliers. Only when all documents are present and severe negligence can be excluded, a refund will be processed. Wisecars Protection Package ensures that you are protected should anything go wrong. We do not delete personal data on the request of a third party. My apologies if there was any confusion regarding the additional services you were presented while picking up the car.Regards,Rachel from Wisecars. It was already late in the day so I called Wisecars. We recommend that upon pick-up of the car you shall check the fuel gauge to ensure that the condition of the fuel tank is consistent with that specified in the Car Rental Agreement. Read more from https://www.wisecars.com/en-us/reviews. Wisecars is a car rental broker staffed by people who have worked in the online car rental industry for over 20 years. It might take your bank extra time to settle the amount. We also ensure all reviews are published without moderation. Find out how we combat fake reviews. doug foster architect aylesburyikos andalusia frescoikos andalusia fresco All rights reserved. site was very user friendly. Please note that certain Wisecars products such as the Cancellation Protection (extends the cancellation window up to 2h before the pick-up) or the Wisecars Protection Package are non-refundable as per our Terms of Service accepted by you during the booking process. DeductibleProtection covers up to {{currency}} 1000 of your deductible. With Wisecars Protection Package: you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; After booking my car I needed something changed and Maryna responded < 24 hours and took care of everything. Re: Has anyone renter through Wisecars? You are always welcome to give us another call if you need further assistance!Have a nice day.Kind regards,Rachel from Wisecars. If you fail to act accordingly, the Car Rental Company may charge you for damages incurred to it as a result. If you do not contact Wisecars and do not provide any documents or evidence within the time specified, the case will not be considered. I just tried this trick and OGG lit up with results given different dates. Complaints related to the car rental companies' responsibilities should be addressed directly to the car rental companies. Re: Wisecars car rentals 3 years ago Save Avoid them! Published by at 14 Marta, 2021. By using our website, you are declaring that you accept and understand all aspects of our Terms of Service and the Privacy Policy of our website. do not book with them! Please note, in most cases, Car Rental Companies will reserve a security deposit even if you purchase one of our DeductibleProtection products. Great job guys!!! We're sorry to hear you were charged extra at the pick-up. Worst car hire company i have used in over 40 years of travelling around the world. My rental is in June. Your contract for car rental will be between you and the Car Rental Company. Access to and use of these images is restricted by terms and conditions of a separate license agreement. The extension of the rental period and a delayed return of the vehicle will be calculated and charged in accordance with the local daily price (which can be higher than the daily price of your original booking) by the Car Rental Company and penalty fees may apply. Dear Herr,Thank you for sharing with the community this amazing feedback!We're sorry to hear you could not pick up the car due to not having the required documents. Im from Puerto Rico my experience was awsome got a real good deal on a 14 day rental to travek from nevada to california and back. The website's interface is user-friendly, making it easy for users to search for the perfect rental car based on their preferences and budget.One of the best things about Wisecars is that it offers a vast selection of rental cars from various rental car companies, making it easier for users to find a vehicle that meets their needs. Please note, it is your responsibility to provide all the above-mentioned documents. Reviewers satisfied with Wisecars most frequently mention customer service, and rental process. we have not traveled yet so will report after our trip. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and . I recently used Wisecars as my car rental broker for a weekend getaway, and I have to say, it was a great experience. very easy and you actually see what you are paying for before you get my credit card#. Don't hesitate to call or contact us through support@wisecars.com if you need further help!Have a nice day.Kind regards,Rachel from Wisecars. Highle recomended!! By far the worst customer service I have experienced in my life.I booked a car through their website for an airport pick-up. The car rental company informed us there was not fleet failure, so we are chasing them in order to come to a favorable resolution. The use of our website signifies your acceptance of these Terms of Service. Please read the following to know what is included/excluded in our coverage offers. Thank you Maryna for you really great and professional customer service. All this experience and expertise is aimed to ensure you get the best experience. Wisecars does not store credit card details. Check out what 12,974 people have written so far, and share your own experience. It goes against our guidelines to offer incentives for reviews. Fill in your personal information and state your request. He was professional, courteous and handled my change with ease! That is so shady to advertise something it isn't true! Please read the following to know what is included/excluded in our coverage offers. They know they are wrong and yet they cannot be honourable and refund me the cash they stole through underlying tactics. For an upcoming trip a month in advance. Manage Bookings Online - Wisecars - Wisecars MyWisecars self-service Sign in / Register Please enter your email address and we'll send you the authentication code. Please note, Terms and Conditions vary per Car Rental Company but these will be clearly communicated during the booking process. Such an easy booking experience, had to call because age was wrong and had a very pleasant talk and a few laughs with Eduardo. Every driver must have a full, valid driving licence that they have held for at least 1 year (2 or more years required at certain locations; this will be confirmed during the booking process). you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; your deductible is covered up to USD 250 in case of an accident, damage to tires or glass, or loss of keys. If you made a booking more than 24 hours ago and have still not received a confirmation email, it is most likely that the email was blocked by the Anti-Spam service of your email account. The Wisecars voucher must be presented to the Car Rental Company when picking up your rental vehicle. Wisecars offers a wide range of vehicle types, from small cars to luxury vehicles, to fit the needs of all travelers. When I do receive a response (usually only when you call; emails dont seem to get a response), its always that it will take just a little longer than the previous rep had promised. Please note, the Car Rental Company is not obligated to wait for your arrival, and if you fail to arrive at the pick-up station at the time indicated in the voucher, it may constitute a No-Show on your part. wisecars protection package. Here are 8 tips for writing great reviews. Youll have to pay for any optional extras (such as child seats and GPS devices), along with young driver, additional driver and one-way fees, when you pick up your rental vehicle. If you do not contact Wisecars and do not provide any documents or evidence within the time specified, the case will not be considered. Wisecars does not own any physical locations or offices. If your flight is delayed or cancelled, please call our customer support team or the car rental company as soon as possible. We decided to cancel it on Monday April 17, 2023, 3 weeks before pick up time, and I got charged $30.00!!! Cost of hire doubled with hidden extras when at Ace car hire rental firm. We offer a price comparison of major and independent car rental suppliers around the world! This worked out around 600 in sterling give or take.Only to find out that after I returned the car they automatically charged me for! We're here for you always!Have a nice day.Kind regards,Rachel from Wisecars. But since the actual rental company Fox Cars confirmed that they will not charge Wisecars for anything, Wisecars agreed to re-imburse me with a 75% voucher, valid for 2 years. You can safeguard yourself against such extra expenses by purchasing one of our DeductibleProtection Products before your rental begins. The main issue with that is that the price of the fuel they provide at the counter is hugely inflated and you will pay more for fuel at the counter than you would at the pumps. He offered an alternative choice upon my request. Josep immediately understood and sent it by email within a minute of our conversation. You can also find this information in the pick-up and drop-off details. We will send you over to United rentals and put a note in the system for you to get a refund. However, you will not be entitled to a refund if: Please check if you provided the correct email address. If additional information is required, the process may be extended for another 28 calendar days. They have responded with same rubbish. I bought the extra protection package and have had the biggest run around getting them to cover a $200 bumper repair. Do not cancel your booking with the Car Rental Company directly as additional fees may apply. Moreover, check what sort of specific documents thecar rental companymight require in the voucher or in. Please note, Wisecars Protection Package does not cover damages to the clutch, upholstery or any towing fees. Please reach out to support@wisecars.com for assistance.I sincerely apologize for the inconvenience.UPDATE:One of our agents has sent you a refund form for the extra taxes and fees which were supposed to be included in the pre-paid rate. Wisecars will not refund any vehicle repairs, unless the customer has bought excess protection and is eligible for a refund based on the related terms. Dear Arthur,Thank you for taking the time to leave us a nice comment!We're glad Josep could quickly send you your voucher, we're always here for you if you need anything.Have a nice day!Kind regards,Rachel from Wisecars. Worldwide distribution. Anyone can write a Trustpilot review. With Wisecars Protection Package: you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; They include a car rental and have been far cheaper than anything I've found. Excellant servies, meeting demand, every thing was ok, and special thanks for support team due the speed in answer any thing. Categories . All cancellations outside of the aforementioned timeframes will not be refunded. Best car rental deals guaranteed. To claim a refund, you will need to provide: The damage claim investigation process takes up to 28 calendar days. Hello!Thank you for your amazing feedback!We're more than happy to hear you will book again with us in the future, we really appreciate your business.Have a nice day!Kind regards,Rachel from Wisecars. If you extend your booking directly with the Car Rental Company, only the period booked with Wisecars is covered. Wise cars paid the claim in full, with no hassle. Some of this include complete insurance and others do not include it at all. Additional fees can apply with certain Car Rental Companies and in certain countries for drivers aged under 25 years or over 65 years. Wisecars is an online vehicle rental broker. you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; you are entitled to an exemption from deductible fees in case of car theft or damage to the rental car; your deductible is covered up to USD 250 in case of an accident, damage to tires or glass, or loss of keys. The rules that apply to the main driver also apply to any additional drivers. It goes against our guidelines to offer incentives for reviews. Wisecars (collectively we, our, and us) is an international vehicle rental broker. When you book this company through a third party website (think expedia, rentalcars.com) it shows up as free cancellation. your cars pick-up and drop-off documents which clearly show the new damage subject to the charge by the Car Rental Company; photo evidence showing the damage to the car; proof of the repair costs from the Car Rental Company; evidence of payments deducted from your payment card by the Car Rental Company; the Car Rental Companys accident report form; your bank account details, including account holder's full name, the account number/IBAN, banks name and postal address, SWIFT code or any other coordinates necessary for international bank transfers (if you provide incorrect bank details, a fee of EUR 25 will be deducted from the compensation for each repeated bank transfer made before the correct bank details are received). Usually, you can cancel your booking up to 48 or 24 hours before the pick-up. Just booked a car through Wisecars,Was very some and the operator who I spoke to Dominik B was very knowledgeable and guided me through the process of the stuff that is required when hiring a car. I called to clesr some info out and the guy that answered the phone was really nice and helpfull his name was Mirek. We use dedicated people and clever technology to safeguard our platform. Rachel from Wisecars. Expect no protection in case anything goes wrong with your booking. 2023 Wisecars. All this experience and expertise is aimed to ensure you get the best experience. I highly recomend this web site for needed car rental. We cannot be held responsible for rentals rejected if a voucher or rental details are not presented. Thank you! This rental booking was a breeze. I just rented another car in Tampa from them for July and have no worries whatso ever and all of my experiences with them have gone great. Wisecars website is a fantastic car rental broker that offers an easy-to-use platform for renting cars. One of our helpful agents will be in contact with you to address the request. You are given the car with a full tank of fuel and asked to bring it back with a full tank of fuel. We're sorry to hear that the booking process did not meet your expectations.We offer free 48h cancellations for all of our bookings. Good cancellation policy. Total malpractice. If you wish to cancel a booking, the only accepted method is doing so by contacting Wisecars customer support. You can also find your pick-up time on the confirmation email we sent you or on your MyWisecars account. 2023 Wisecars. Wisecars Wisecars Reviews 12,905 Excellent 4.5 VERIFIED COMPANY www.wisecars.com Visit this website Write a review 4.5 1-star Filter Sort: Most relevant Valerie Wagoner 1 review ES 7 Mar 2023 Super friendly and effective customer service! Months have gone by with multiple emails. I highly recommend Wisecars !Thank you. When you come to pick up your rental car, please make sure to take with you: Please note that only a full licence held for a minimum of 1 year with no endorsements will be accepted. This information must be sent via email and give Wisecars the relevant details of the incident. Emilio in the car pick-up area was especially helpful - thanks Emilio. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel up to 2 hours before the pick-up time and receive a full refund minus the amount paid for the products. Depending on the Car Rental Company, you can cancel your booking up to 48 or 24 hours before the starting date of your rental period. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We are committed to the spread of knowledge and positive vibrations on the public airwaves The Car Rental Company reserves the right to refuse to rent a car to any customer who fails to arrive on time and does not have the necessary documentation and a credit card with enough funds.
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