New Bern, NC, Sue Niz allows you to add a number of features to the wall surrounds, such as grab bars, seats, and shelving. The only problem was the price is too high. This includes installing, as well as completing the required demolition to convert a tub into a. for more information about the companys specific services and products. They explained the care needed to maintain the appearance of our newly installed tub and shower. , Avie Eadens in our bathroom. When no one did, I called back (this was three weeks later) and there hadn't even been a case written up on it. I would would think for $15,000 they could throw in a nice shower head. On the appointment day Rikkie S and Zachary R arrived to do the job. Im a very satisfied customer., Our installer was Jimmy. Kaile, Jeff and Thomas worked very hard without taking a break and had it installed in about eight hours. Dalton, GA, Debbie one star review if it's a scam. In 2021, was the countrys largest door installer on the. My entire family loves my new shower, especially my seven year old grandson. Now it has returned again it is in the chalk. They covered my floors from the front door all the way to my bathroom. The management was not at all easy to deal with concerning most everything, including the possibility of a new installation of a shower. Our sells man Andrew took extra time with us explaining and showing us how the process would work and the lifetime guarantee. Sardinia, Italy. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. At west shore home you will learn everything you need to know about windows and doors or shower and baths, or both. Its also extended into more states and now operates in 23 cities and metro areas. also complained about delayed projects that stretched into months-long installations. Project was mis-sold and upon reviewing work order / contract, sales manger notified DC while still in the home that a mistake has been made. Business Profile West Shore Home LLC Baths Headquarters Multi Location Business Find locations Contact Information 3 Crossgate Dr Hampden Township, PA 17050-2459 Get Directions Visit Website. they were kind, courteous and so skilled. Ray and Eric did a fantastic job installing our, and it looks great. From top-of-the-line replacement windows to exquisite new bathtubs, we offer home improvement. West Shoe Home LLC offers sales and installation of windows and doors, and bathroom remodeling and upgrades. They are a very skilled company. & Tim F. They installed the walk-in shower in our bathroom on Thursday, June 4th. Working alone, he finished the job in 6 hours. 12 MONTHS NO PAYMENTS, NO INTEREST* & Free Installation** (252) 321-2702 Customer Complaints File a Complaint BBB Rating & Accreditation NR Accredited Since: 6/28/2007 Years in Business: 29 This rating reflects BBB's opinion about the entire. So, as of now we can't put a sliding door on. Just wondering if the 10,000 free window replacement in the Pittsburgh area is a scam? BBB Business Profiles are subject to change at any time. He was very courteous and professional and really held our attention for sometime. Appointments Call. Click the circles below for more information about each step in our process. I followed all the directions they gave me. Here are the metro areas the company serves: Maryland: Baltimore, Salisbury (bathroom only), Tennessee: Chattanooga, Knoxville (bathroom only), Virginia: Richmond, Virginia Beach (bathroom only). Fiberglass doors are the most popular. The cost to remodel a bathroom depends on several factors, most notably the bathroom size and extensiveness of the remodel. They did a great job cleaning up. We got a call about a week later and they set up the date of install for 7/15/21. Courteous and polite. They had positive experiences with the sales and installation crew but found it difficult to reach customer support teams. My husband & I are very pleased with the final product. Anyone would be fortunate to have these guys do work for them. Then we discussed financial options. Update the look and functionality of your bath / shower with features like shelves, caddies, grab bars and built-in seating to ensure a safe and comfortable bathing experience. We are very pleased with the finished product. We assessed reviews from various locations including. The West Shore Home sales rep, Anthony Anderson did a great job helping us chose just what we thought we needed and wanted and made good suggestions. We decided to cancel other appts that we had later in the week. Was not kept I have pics showing all the areas that need caulk. Use of this site constitutes acceptance of our User Agreement and Privacy Policy and Cookie Statement and Your California Privacy Rights. We analyzed 100 reviews from Best Company and the BBB to better understand homeowners experiences. Your final price will depend on your specific project, but customers have reported that, s 16 years in business and high BBB rating indicate that its a trustworthy company, and many customers were satisfied with its quality and. It was a pleasure to have you in our home today. The crew leader Emma is an outstanding leader with her workers. I paid them in full (over $14k), and they never returned. Basically this makes the finished product look cheap and definitely not worth the price we paid for the remodel. services focus on three key areas: bathrooms, doors, and windows. Get a Free Quote Today. we had a tub-to-shower conversion done at our previous address in Newport News Va. However, some locations dont offer door or. BBB Business Profiles generally cover a three-year reporting period. West Shore Homes has a great asset in the installers that did my bathroom remodeling yesterday and today. No time to wait? Shelbyville, KY, Phillip Lagrave Tons of dust dirt filth left behind. Her professionalism and knowledge in bathroom remodeling is outstanding and her managerial skills is by far the best I've seen. When you sign up on its website to receive a quote, you enter your location (zip code) and will be able to tell if your city is within the service area. Within just the first year, I had to get someone out here 4-5 times to address issues we were having isnt a good feeling when youre spending $8,000.00+ on a product or service, even if it is under warranty. You see visible damage such as deterioration, chipping, or water stains. very expensive for what you get I recommend shoppers to continue to shop and stay away from Westshore homes. They both worked very hard, and I highly recommend this company. See design consultant for details. High Point, NC, Karen Prosser They immediately began work. Customer service was poor. We remodeled main bathroom walk -in shower. They seem to have blocked off the drainage pipe from my sink that intersects with the shower drain. They had positive experiences with the sales and installation crew but found it difficult to reach customer support teams. Though the companys prices are higher than competitors, it uses technology to make the remodeling process quicker and more efficient. Need to file a complaint? Columbia, SC, paul thorne Grant and Cody P were on time, both very professional, courteous and polite workers who finished in a very timely manner and cleaned up completely after the project was completed. No finance charges will accrue on your account during the promotional period, as set forth in your Truth in Lending Disclosures, and you will not have to pay a monthly payment until the promotional period has ended. Mike J. and Mike D. did a great job on my windows and cleaning up after themselves.Thank you. Mr. West Shore, you have all my money but you will not respect me enough to provide transparencies in your business practice. He too was courteous and polite. New orders only. They arrived on time both days (I had two bathrooms) and were very professional. With a large selection of options and accessories, you can customize your new bathtub exactly the way you want it. The shower installation was done several weeks and that came out so nice I enjoyed the whole experience with west shore home. I was without a shower for a week. All of our encounters to date have been very professional and everyone was very detail orientated. The nationwide average is around $5,500 but can range from $1,600 to well over $100,000. The installation takes one or two days including cleanup, though you may have to wait several weeks for the product to be ordered and shipped. He gave you all the information you needed to make and informed decision, he answered all of my questions and I was comfortable with the purchase that I made. Whether you want your tub surrounded by subway tile or granite-like walls, you can add your own style to your new bath. The installers were kind as can be and very receptive. SHIRLEY ROUSE. No problem! He made sure I was satisfied before leaving. Luckily this was not a problem for us. You can custom design your bath adding seats giving you the extra support while showering. Affiliate Disclaimer: All products and services featured are independently selected by our editors. Alpharetta, GA, Sparkle Farkle Although it took three months to get my shower stall manufactured, once they installed it, they finished the job in one day---except for the leak that damaged the sheetrock and flooring in my room that is adjacent to the bathroom. West Shore Homes technicians can perform a few other general remodeling services around the bathrooms wet area. Wesley Chapel, FL, Jeannie P Larry This means that your new bath will resist cracking, chipping, staining, mildew, and bacteria growth. Very clean, left my home in good condition. Other restrictions may apply. Very Unhappy. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. We also read each companys warranties to learn about product coverage and transferability. offers the service or product you need at the location nearest you, as its window and door services are not widely available. BBB Business Profiles generally cover a three-year reporting period. The response from Mr. West Shore, "I don't know what the exact cost for materials are for the project." New orders only. A professional young man named Darrell came on time to my house and added a shower caddy . West Shore Home provides window replacement services for the following types of windows. can be replaced for $800 to $2,000, though the average cost is around $1,200. The process was completed in a day. to its name, this indicates that we receive compensation from the company in exchange for referring prospective How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. We are exceedingly satisfied with the service. BBB Business Profiles may not be reproduced for sales or promotional purposes. No so. However, some locations dont offer door or window replacement. locations. I have CALLED AND CALLED and at one time I was assured someone would come out. Fixr estimates that the average cost to install a new bathtub is $2,750, while a shower is $8,000. Our installer was Jimmy. They praised the installation team and the process itself. Exactly what we wanted and it looks beautiful! Some. It also doesnt offer tubs or showers made from materials other than. We would recommend him for future installations. Jerry R. via Best Company, We call and leave messages, and its clear they are avoiding us. Lakeland, FL, Denise McCoy Harrodsburg, KY, W T Jackson Jr in some locations. . On 7/14/21 I received a reminder call that they will be here on 7/15/21 between 8am-10am. I am so excited of how much room I have in my walk-in shower and no longer will hit my toe. Okeechobee, FL, Aida L Gonzalez They took an extremely ugly bathtub and tiles out and installed a gorgeous and safe walk in shower. Stone Mountain, GA, Edie Anderson Rock Hill, SC, Myrtle Wallace The job was completed in one day, looks great and we are pleased with the new walk-in shower. My 1 Day project took five days with many hiccups along the way they left me with damaged walls damaged tiles broken personal property and damage to my ceiling. The cost typically breaks down to about $100 to $200 per square foot of bathroom. Reel. Both were efficient and knowledgeable of their job. Do Not Sell My Personal Information. All the guys Deon,Joe and Jordan worked excellent and showed respect in Emma's approach to this service call. We are completely thrilled with our new shower! our Best Company for Business product. Having been builders in our younger years, we could appreciate that from these two guys. I don't mind paying for excellent work. Ray and Eric did a fantastic job installing our new shower, and it looks great. Thank you Anthony F. Alex M. and Jason P. I will highly recommend West Shores to others. Fiberglass doors are the most popular. Its headquarters currently has an A+ rating from the agency based on its transparent business practices and handling of customer complaints. Tavner C was very professional from the time I greeted him at the door to the time he completed the service on the shower. The only option was a curtain. If you are considering a task of this magnitude, I highly recommend that you give West Shore Homes serious consideration. There were areas that the cheap caulk they used washed away. We had a tub to shower conversion on our 30 year old bathroom. Fixr estimates that the average, . Learn More About tub to shower conversions, Licenses / Certifications / Registrations. We then chose the products we wanted and set up a date for installation. unprofessional new untrained young employees. Dexter and Joe were on time and finished in a timely matter.Date of experience was the 28th not 27th. This compensation does, Pennsylvania (Pittsburgh, Harrisburg, Mechanicsburg, Lancaster), Florida (Tampa, St. Petersburg, Clearwater, Brandon), North Carolina (Winston-Salem, Eastern North Carolina, The Triangle, New Bern). There was NO MESS or debris left behind..only our BEAUTIFUL NEW WALK-IN SHOWER. My elderly mother had them come in to quote just a shower that she wanted redone to make it safer for my father. Everything else was amazing. The sheetrock guy did an excellent job, but the flooring now has black mold from the leak where a connector wasn't connected properly, causing the leak. Some say the price difference is worth it due to the high-quality products and customer service that West Shore Home provides. Thank you Colton, Rikkie and Zachary. Thank you Holly, Neal & Jason!!!! Decatur, GA, Amber Strickland This business is in an industry that may require professional licensing, bonding or registration. Starting with our sales representative Shayne B, and our installers names, Micheal R. and Golbert I We recognize their excellent performance and professionalism, and we would like to thank and give them recognition for their hard work and commitment .In helping and making sure that their customer was taken care of and satisfied with the job before they left .They went well above and beyond our expectations. identified as such in the Company Details section of their profile. Edited September 14, 2021, Susan Edwards , though you may have to wait several weeks for the product to be ordered and shipped. This was a day short of three weeks! I can't say enough about the 3-man crew that installed my windows today. We have had both of our bathrooms done by WestShore. How much does it cost to replace an entry door? Ends 5/7/2023. Winter Haven, FL, 1 year ago He went over all our choices and never at any moment did this turn into a high pressured decision. By 4 oclock the job was completed & just beautiful. The company offers several tub and, options, but no plumbing or electrical work, tiling, flooring, cabinetry, or toilet or sink installation. Ends 5/7/2023. Your experience with West Shore Home bathroom remodels will begin with an in-home design consultation and quote. Yesterday she came with Deon and Joe and today she came with Jordan. All rights reserved. The company doesnt specify which brands it uses, but all of its doors meet or exceed industry standards for security and energy efficiency. I had questions throughout the beginning and they immediately got my answers once complete they went over what was done. West Shore Home is headquartered in Mechanicsburg, Pennsylvania, and is available in 23 cities across 16 states. How much does it cost to remodel a bathroom? Google Translation . 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